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Every few weeks or so we get a message from Schools asking for an update on when the Address List / Global Address List / GAL will be segregated for each school.Unfortunately the issue is related to software and not a KLZ feature. On KLZ we use Exchange 2010 for e-mail.
This software does not support Address List Segregation, i.e. a separate Address List for each school on KLZ, instead of one big Global Address List (GAL.)
We have implemented a temporary fix in OWA 2010 but this fix does not apply to the Outlook Client.
The last message from Microsoft was in May http://blogs.msdn.com/b/dgoldman/archive/2010/05/10/critical-update-exchange-2010-address-list-segregation-and-current-support-stances.aspx Since Exchange 2010 SP1 was released last week there has been no update, the only thing we have seen is from the Exchange Blog:
“Status has not changed we are still looking at this issue and will have more info on this in a later post, but no SP1 does not address addressed list segregation the support statement is the same. “
Can I please stress that this is not a KLZ limitation but a wider problem for all Exchange 2010 Administrators that have multiple customers on one organization - they are all affected by this lack of functionality. When planning on moving to Exchange 2010 back in February 2010 we were given assurances from Microsoft that the White Paper to achieve segregation was imminent, which is obviously not the case anymore. We have raised the issue at numerous account meetings but we still have no progress.EIS / KLZ can only apologise for this inconvenience and we will make the implementation a priority when and if the White Paper is released.